Top 3 Rejections From Canada Customs


Date Published: 2018-08-31

Are you an international shipping line or a freight forwarder who often submits your eManifest to Canada customs?

Watch out for the common rejections below when filling electronic A6 General Declaration and Conveyance Arrival (CACM)

  • 114 ETA cannot be more than 30 days
  • R27 Conveyance ID not found
  • 473 Departure Date cannot be greater than expiry date

114 ETA cannot be more than 30 Days

This error happens when an A6 with an ETA set in the past is transmitted to customs. Canadian Customs only accepts A6 submissions with ETA dates as the current or future dates.

There are 2 possibilities for this error code. The first is the data entry error. The ETA of a discharge port is incorrectly entered in the vessel schedule by a user. To fix this error, ETA just needs updating and the A6 can be re-transmitted for acceptance. In case of late submission, the A6 needs to be submitted as a hard copy at a local customs office.

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R27 Conveyance ID Not Found

When an inbound ship arrives at the first Canada port, the ship carrier (shipping line) or its agent will need to transmit a Conveyance Arrival Certification Message (CACM) electronically to Canadian Customs (ACI).

This error happens when a CACM has been transmitted before the submission of an A6. Canadian Customs expects to receive the electronic A6 prior to CACM. The tricky part is that if the A6 is still under the rejection status, the CACM will be likely rejected with this error code as well. In order to fix this error, the A6 must receive a “Confirmation” response from Canadian Customs first. Only then will the CACM be able to be transmitted for acceptance.


473 Departure Date cannot be greater than Expiry Date

When an inbound ship arrives at the first Canada port, the ship carrier (shipping line) or its agent will need to transmit a Conveyance Arrival Certification Message (CACM) electronically to Canadian Customs (ACI).

This error happens when a CACM has been transmitted before the submission of an A6. Canadian Customs expects to receive the electronic A6 prior to CACM. The tricky part is that if the A6 is still under the rejection status, the CACM will be likely rejected with this error code as well. In order to fix this error, the A6 must receive a “Confirmation” response from Canadian Customs first. Only then will the CACM be able to be transmitted for acceptance

The above information is for reference only. Seatech Systems Integration Inc. holds no responsibility and shall not be liable for any loss or damages in connection with the use of this information.